Documentation and policy is increasingly important to have ready in the case that your verification includes a onsite visit or in preparation for recertification. And in the BIA you can attach your “proof” to each question. So you’re prepared before verification even begins.
However, policy templates and support should be much more accessible. And it’s important to think of fun ways to engage staff with policy so that we’re all creating cultures of shared responsbility. This gets more complex depending on the size of your B Corp etc.
This is at the core of what I’m working on now, if anyone ever has any questions feel free to reach out!