Customer Service - Claims & Deliveries

CBD, Inner West & Eastern Suburbs
Call Centre & Customer Service
Full time

We are seeking a driven and customer focused Claims and Delivery Coordinator to join our growing but established team. As the middleperson between our Customers, Sales team, Logistics, and Warehouse, the primary focus of this role is to provide effective, accurate and timely information to our team and customers in direct relation to rug deliveries and claims. This role will be based in Surry Hills and there is scope to work part of the time remotely.

About Us

Armadillo is a truly sustainable company – for the good of the world we live in and all who journey with us. Our rugs lie lightly on this earth.

Founded in 2009 we are an Australian born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York and San Francisco.

Our rugs are handcrafted by artisans in India, Nepal and Turkey using natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency.

To us, giving back is the only way forward. We donate 10% of net profits from each rug sold to The Armadillo Foundation, the philanthropic arm of our business, which is dedicated to improving lives in underprivileged communities through education, health care and environmental initiatives.

To find out more - click on the link below.

Customer Service - Claims & Deliveries - SEEK